Jaipur Metro Logo

Privacy Policy

Effective Date: January 1, 2025

Jaipur Metro ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.jaipurmetro.com.

Security Measures

Data Encryption

All sensitive data is encrypted during transmission and storage

Access Control

Strict access controls limit who can view your personal information

Regular Monitoring

Continuous monitoring for potential security threats and vulnerabilities

Information We Collect

Personal Information

Information you voluntarily provide

  • Email addresses (when contacting us)
  • Names (when submitting feedback)
  • Location data (if you enable location services)
  • Communication preferences

Non-Personal Information

Information automatically collected

  • IP addresses
  • Browser type and version
  • Operating system
  • Pages viewed and time spent
  • Referral sources
  • Device information

How We Use Your Information

We use collected information for the following purposes:

  • Providing and maintaining our service
  • Improving website functionality and user experience
  • Responding to user inquiries and support requests
  • Sending administrative information and updates
  • Analyzing website usage patterns
  • Ensuring website security

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to:

  • Remember your preferences
  • Analyze website traffic
  • Personalize content
  • Improve website performance

You can control cookie settings through your browser preferences.

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information in the following circumstances:

  • With your explicit consent
  • To comply with legal obligations
  • To protect our rights and safety
  • In connection with business transfers
  • With trusted service providers (under strict confidentiality agreements)

Your Rights (GDPR Compliance)

If you are a resident of the European Union, you have the following rights:

Right to Access

You can request copies of your personal data

Right to Rectification

You can request correction of inaccurate personal data

Right to Erasure

You can request deletion of your personal data under certain circumstances

Right to Restrict Processing

You can request restriction of processing your personal data

Right to Data Portability

You can request transfer of your data to another organization

Right to Object

You can object to processing of your personal data

Right to Withdraw Consent

You can withdraw consent at any time where we relied on consent to process your data

To exercise these rights, contact us at jaipurmetrorails@gmail.com

Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

International Data Transfers

If we transfer your data outside the European Economic Area, we ensure appropriate safeguards are in place to protect your information.

Children's Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children under 13.

Third-Party Services

Our website may use third-party services (analytics, advertising) that have their own privacy policies. We encourage you to review their policies.

Contact Information

For privacy-related questions or to exercise your rights, contact us at:

Email: jaipurmetrorails@gmail.com

Data Protection Officer: Mr. Manoj

Address: Jaipur, Rajasthan, India

We will respond to your privacy inquiries within 30 days.